About
The systems behind the business.
I build the quiet machinery that keeps a service business running: what answers the phone, what follows up, and what brings the customer back.
Why I started this
I spent [X years] [doing what], and the pattern was always the same. The business was good, the work was good, and every week money walked out the door through a hole nobody was watching: a form nobody answered, a call that went to voicemail at 7pm, a review that never got asked for.
I started KP Consulting Firm to close those holes. Not with a bigger strategy deck, but with the systems themselves: the text that goes back in four seconds, the booking link that works at midnight, the follow-up that lands on day two instead of never.
Strengths
What I’m actually good at
Finding the leak.
I look at where leads enter your business and what happens to each one. There are almost always two or three places they die quietly.
Building it, not recommending it.
You won’t get a forty-page deck. You get a working system, live in your business, with your team trained on it.
Making it survive you.
Documentation and simple tools your team can run without me. If it only works when I’m in the room, it isn’t a system.
Working together
How I work
- I’ll tell you when you don’t need me. Some first calls end with ‘here are the two things to do yourself’ and no invoice.
- I start with what you already pay for. New tools come last.
- Everything gets measured. If we can’t name the number that should move, we’re not doing it.
- I work with a small number of clients at a time. That’s a limit, not a marketing line.
Background
Before KP Consulting Firm
If any of that sounds like your business, the first conversation is free.
Fifteen minutes, no deck, no obligation. I’ll look at your setup and tell you what I’d fix first.
Book a Free Consultation